Comments on: Future of Travel Industry Google Travel and Tourism Conference Keynote by Futurist Dr Patrick Dixon

By: pjvdixon

pjvdixon — Sun, 07 Mar 2010 18:19:08 +0000

DO comment on this …
DO comment on this video and rate / favourite as it helps others find what is helpful – I read every comment and reply when I can.

By: Nkatsikanis

Nkatsikanis — Sun, 07 Mar 2010 18:19:07 +0000

Good to see you …
Good to see you again

By: Xarulsis

Xarulsis — Sun, 07 Mar 2010 18:19:07 +0000

You talked about …
You talked about how Airline companies need to keep in mind that their seats are small and that flights are unpleasant if placed between two overweight individuals. Don’t you think people have already voted with their dollars that they prefer the cheapest price, no matter how unpleasant?

By: pjvdixon

pjvdixon — Sun, 07 Mar 2010 18:19:06 +0000

Well we will see. …
Well we will see. i predict that seat width and legroom will have to be adjusted – and airlines are already doing so by creating premium economy, charging significantly more. The challenge is that plane widths were set by manufacturers based on combinations such as 3 each side of aisle, and having only 2 plus 3 is a big extra cost.

By: pjvdixon

pjvdixon — Sun, 07 Mar 2010 18:19:06 +0000

Thanks – I see this …
Thanks – I see this issue played out every day in corporations, where people spend hours looking at spreadsheets and so on. Great – but customers can surprise us by behaving very differently than previous data suggested. We need insight to have true foresight.

By: radiantinred

radiantinred — Sun, 07 Mar 2010 18:19:06 +0000

Love the comment:
…
Love the comment:
“We are rational human beings; your customers are not”

By: mrmaciejm

mrmaciejm — Sun, 07 Mar 2010 18:19:05 +0000

excellent
excellent

By: pjvdixon

pjvdixon — Sun, 07 Mar 2010 18:19:05 +0000

Thanks – glad you …
Thanks – glad you found the video helpful.

By: radiantinred

radiantinred — Sun, 07 Mar 2010 18:19:05 +0000

Crikey ! Management …
Crikey ! Management by spreadsheet is a comment I have made for the last few years. “They” are looking at the spreadsheet and not what is outside – the objective becomes trying to get the numbers in the spreadsheet correct. Crazy.

Your video about banking some time ago hit a chord. In discussion with a database vendor about 18 months ago they said they could see the supermarkets being the banks of the future. Its happenning now – Tesco in particular it seems.

By: pjvdixon

pjvdixon — Sun, 07 Mar 2010 18:19:04 +0000

Thanks
Thanks